Job Details

Full-Time Care Management Specialist - Internal Medicine

Reports to: Clinical Director

268 Canal Street
New York, New York, 10013
United States

Responsibilities:

• Identify the targeted risk population per PCP referral, risk stratification, and patient lists
  
• Handle case management assignments, review case progress in accordance to center guidelines
  
• Coordinate patient care through ongoing collaboration with PCP, patient/family, community, and other members of the health care team. Foster a team approach and includes patient/family as active members of the team
  
• Create and update personalized health care plans for patients by assessing patient’s wellness, needs, preferences and ability to utilize the care plans
  
• Communicate and establish effective working relations with care team
  
• Advocate and work with patient and patients’ family to achieve treatment goals
  
• Educate patients and caregivers about their health care plan and health care options
  
• Conduct regular follow-ups with patient to evaluate progress, ensure continuity of care and promote optimal health outcomes
  
• Summarize report relevant to care management activity
  
• Maintain care management documentation in electronic health records
  
• Establish linkage to external social services programs, specialist services and payer’s care management services
  
• Participate in clinical service team meeting/activities
  
• Update knowledge base relevant to service population
  
• Perform other duties as assigned

Minimum Qualifications:

• Bachelor’s degree (health care related preferred)
• Bilingual in English and Chinese (Mandarin and Cantonese)
  
• Capacity for working on weekends preferred
  
• Experience in health care setting preferred
  
• Motivated individual able to work in a team and be self-directed
  
• Strong interpersonal and communication (written and verbal) skills
  
• Basic computer skills

Compensation and Benefits:

• Salary: $40,000.00 - 46,000.00 per year
  
• Medical insurance
  
• Employer-paid dental, vision, disability and life insurance
  
• 403(b) retirement savings plan
  
• Flexible spending accounts for transit, parking, health and dependent care
  
• Paid time off (28 days for the first year of employment)
  
• Employee Assistance Program
  
• Tuition reimbursement for eligible employees, and
  
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program