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Full-Time Family Health Worker - Dental - Queens

Reports To: Practice Administrator, Dental


131-72 40th Road
Flushing, New York, 11354
United States


Responsibilities:

  • Responsible for treatment planning and care coordination
  • Take care of insurance verification and issue resolution
  • Review and attachment of documents for claim submission
  • Handle updating of forms for compliance, i.e., translation updates, patient education, etc.
  • Manage and track patient referrals
  • Facilitate urgent referral for patients
  • Direct patients to appropriate specialist referral
  • Assist in obtaining consultation/specialists reports back to the health center
  • Ensure that the patients/families have adequate understanding of referral procedures and the reason for specialist referrals
  • Provide education and support to patients/families about the importance of keeping the specialist referral appointments
  • Assist staff with orientation and training of volunteers and trainees
  • Assist patients with scheduling appointments with specialists 
  • Collaborate with social workers to provide assistance and support to patient with financial or health insurance issues 
  • Act as the point of contact for patients/families with issues related to referrals
  • Generate weekly referral and test tracking EDR reports
  • Follow up with patients post-specialist visits
  • Perform other duties as assigned 

Minimum Qualifications:

  • Two years community college or equivalent
  • One to two years community health or health care experience
  • Bilingual in English/Chinese highly preferred

Compensation and Benefits:

  • Salary: $40,000.00 - 46,000.00 per year
  • Medical insurance
  • Employer-paid dental, vision, disability and life insurance
  • 403(b) retirement savings plan
  • Flexible spending accounts for transit, parking, health and dependent care
  • Paid time off (28 days for the first year of employment)
  • Employee Assistance Program
  • Tuition reimbursement for eligible employees, and
  • The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

If you have any questions or need assistance completing the application process, please contact the HR Department at jobs@cbwchc.org.




© 2015 Charles B. Wang Community Health Center. All rights reserved.