Full-Time Family Health Worker - Dental - QueensReports To: Practice Administrator, Dental131-72 40th RoadFlushing, New York, 11354United States Responsibilities:Responsible for treatment planning and care coordinationTake care of insurance verification and issue resolutionReview and attachment of documents for claim submissionHandle updating of forms for compliance, i.e., translation updates, patient education, etc.Manage and track patient referralsFacilitate urgent referral for patientsDirect patients to appropriate specialist referralAssist in obtaining consultation/specialists reports back to the health centerEnsure that the patients/families have adequate understanding of referral procedures and the reason for specialist referralsProvide education and support to patients/families about the importance of keeping the specialist referral appointmentsAssist staff with orientation and training of volunteers and traineesAssist patients with scheduling appointments with specialists Collaborate with social workers to provide assistance and support to patient with financial or health insurance issues Act as the point of contact for patients/families with issues related to referralsGenerate weekly referral and test tracking EDR reportsFollow up with patients post-specialist visitsPerform other duties as assigned
Minimum Qualifications:Two years community college or equivalentOne to two years community health or health care experienceBilingual in English/Chinese highly preferred
Compensation and Benefits:
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