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Full-Time Patient Services Representative - Flushing - Internal Medicine

Reports To: Internal Medicine Unit Manager

136-26 37th Avenue
Flushing, New York, 11354
United States


  • Interview and register new patients
  • Orient patients/families to the Health Center’s services
  • Provide patients/families with information about Patient’s Bill of Rights, Notice of Privacy Practices and other policies and procedures
  • Process patient registration, appointment scheduling, and verify insurance eligibility
  • Perform sliding fee scale assessment and determine fee charges for self-pay and underinsured patients
  • Direct phone calls/inquires to appropriate department/personnel and/or take phone messages
  • Work closely with clinical team to ensure smooth patient workflow
  • Maintain a confidential environment
  • Ensure reception and waiting area neat and tidy at all times
  • Assist in promoting the Health Center’s services
  • Other duties as assigned
Minimum Qualifications:
  • High school degree or equivalent
  • Bilingual in English/Chinese (Cantonese and Mandarin)
  • Typing or computer knowledge
  • Reception experience preferred

If you have any questions or need assistance completing the application process, please contact the HR Department at

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