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Andy Chen, Associate Facilities Manager
“I have been with the health center for 18 years since a sophomore in college. Besides gaining more knowledge about the healthcare world and health education, the position influenced me to choose this field as my major in college. It is a pleasure working with such a friendly group of staff and colleagues, and with supervisors that are very supportive in all aspects: from getting the job done, to giving me every opportunity to thrive.” Read more
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Qiang (Jonathan) Huang, Facilities Associate
“It is a pleasure to work for an organization that provides excellent health care service for the Asian community. I have the support from my superiors, my team members and colleagues in all other departments. Besides gaining more knowledge and diverse field skills for the building maintenance and operations, the mission and culture of the health center influenced me to change my concept of the healthcare world. We will continue to promote better healthcare service and quality life for the people in our community. ” Read more
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Vanessa Huang, Assistant Head Nurse of Internal Medicine
“I first chose to become a nurse because I wanted to help people. Working at the Charles B. Wang Community Health Center is special for me - not only does it allow me to help people in general, but it also gives me the opportunity to give back to my own cultural community. Most of our patients are minorities who only know how to speak Chinese; this language barrier makes it extremely difficult for them to adapt to life in the US, a primarily English-speaking country. As an immigrant myself, I can understand and relate to their struggles, which makes me want to help them more. Because I can fully utilize my professional knowledge and language when I communicate with them, I can make them feel more comfortable living in America. This is a very rewarding part of my career.
Furthermore, the CBWCHC is a great place to work. We are a very close-knit group of people, so it feels like a second family to me. The Health Center is constantly growing, and over the years I’ve worked here I have seen so many positive changes and find myself facing new and exciting challenges every day. Working at CBWCHC has pushed me to continue growing, both personally and professionally, and I hope that I can continue to contribute to the Health Center and the community for years to come.” Read more
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Cindy Lau, Social Work Manager
“My passion has always been to service the Chinese community because I see that there is a need - for both the language skills and understanding of the community as a social worker. I get to work with patients of all different ages in different capacities - whether that is through case management, case coordination, or just providing supportive counseling. We are here to provide the tools for patients to empower themselves. Working with patients directly is inspiring because I see the results from the work that I have done and the assistance that I have provided.
Social workers are here to support our staff as well. When we are serving our patients, we work very closely with the clinical team. I love working with a team who shares the same passion and commitment as me to provide the best care to our patients. I feel very honored and humbled to be serving the community alongside with my colleagues.” Read more
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Heidi Lee-Chen, Director of Operations, Pediatrics
“I got into the health care industry after 9/11; I joined a study to analyze respirator issues after the event and that is where my passion grew. My favorite part about working here is that we all understand each other and the culture. Everyone here wants to help out the community and we also have a ton of support in terms of what we need and what we want to do. If you work in a private practice, you really do not have the time or opportunities to think about what the best thing to do is. Obviously we have policies and procedures here but there is a lot of experimentation and everyone is willing to ask for help. When I call on the other managers, they always support me, and the staff is really easy to work with. Health care is changing so much now. We are trying to integrate a lot more technology into the system, so we will be able to monitor and analyze every project that we do here. There is a lot of opportunity here to study different things. Read more
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Rachelle Ocampo, Director of Communications & External Affairs
“I remember visiting the Health Center last year to attend a Project AHEAD internship presentation and observed how the interns and staff were naturally mission-driven with their work. Seeing their commitment and enthusiasm to serve the community coupled with being under the mentorship of Regina Lee, the Chief Development Officer, I knew that this was the type of team-oriented work environment I wanted to work in. The Health Education Department has provided so many opportunities for growth. I am continuously learning from other leaders within the organization and in the community. The HE Department always steps up for any project to enhance patient experience and provide the highest quality, culturally relevant health education for the community. I am thankful every day for their collaborative, mission-driven spirit. Another great perk working here is that I am also a patient of the Health Center and am treated by people I know and trust to be the best providers in their respective fields. They provide personalized care and ensure that my health is of top priority.” Read more
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Ady S. Oster, MD, Chief of Population Health
“I first started working here in the fall of 2006. Previously, I had been doing research and was looking for a healthcare job that was more practical and hands-on. I am an immigrant and my research was focused on cultural issues affecting healthcare. I liked the idea of working with immigrants, so it was a good fit.
I feel really useful here, like I am helping solving problems. Immigrants are usually very busy. They need to work and have less time to worry about minor aches and pains - I feel like we are taking care of serious problems. Our patients trust us. It’s a big responsibility – we try to provide the best care for people who have limited resources. We have to make sure we recommend only what is truly useful.
The Health Center is a very well-run; people are nice and everybody really goes above and beyond their job. There is a feeling we share a mission to do a well and take care of patients. Staff are very responsible - if you ask them to do something they will do it. People don’t ever say ‘That’s not my job’. It feels like we are really working together to take care of people.” Read more
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Yan Qing(Jenny) Wu, Director of Operations, Obstetrics/Gynecology
“I joined the Health Center as a Medical Assistant 17 years ago and had opportunities to work at different positions serving patients and supporting the health center in different ways. I developed professionally during my time here with both challenges and opportunities.
Everyone here works together as a team on creating a system that works for the community we are serving. We are continuously seeking improvements to ensure the services we provide meet the needs of the population we serve. I’m proud to be part of the Health Center.” Read more
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Kai Yeung, Director of IT
“I am proud to work for an organization with a long history of dedication and leadership in providing community health services for Asian Americans. The health center’s culture supports learning and development, and rewards hard work. Senior leadership is extremely supportive and is often a driving force to success, and I love the people I work with, whether they are colleagues in my department or others. I have learned so much at the health center, and the mission and vision of the health center has changed my view of how I can help serve our community.” Read more
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